Recovered so far: 8000 Cr
28%

Building Collections Infrastructure for India’s Credit Economy

Reimagining how India collects with AI-led, empathy-first, and compliant operations to help lenders recover better, borrowers engage fairly, and credit grow sustainably.

Trusted by India’s largest lenders
The Collections Stack

Infrastructure. Intelligence. Impact. Unified into One Platform.

Intelligence Layer

 AI-driven risk cohorts and next-best actions continuously optimise recovery strategies using real-time portfolio and borrower signals.

Voice AI

Engage borrowers in 12+ Indian languages, achieving rapid portfolio coverage while learning from every AI-powered conversation.

TeleCalling

Power 20L+ daily outbound calls with AI prompts, 40+ intelligence signals, and a unified dialler built for higher advisor productivity.

Compliance by Design

Build compliant collections into every interaction with DRA-certified advisors, TRAI compliance, enterprise-grade data protection, and audit-ready operations.

Digital Engagement

 Reach borrowers across preferred digital channels with personalised, automated engagement that scales every recovery journey.

Collections Command Centre

Unify every borrower interaction, advisor disposition, and channel signal into one real-time command centre for smarter recovery decisions.

Field Operations

Digitise field collections across India with a native FOS app, location intelligence, offline access, and faster on-ground execution.

Run your portfolios on advanced Collectech.

The DPDzero Advantage

Higher Recoveries for Lenders.
Better Experiences for Borrowers.

Compliance By Design

Every message, call, and field visit follows the RBI's Fair Practices Code protecting borrower dignity and your brand reputation.

Collections on Autopilot

From strategy and outreach to recovery and reporting, we orchestrate every step of the collections journey.

Outcome Driven Recovery

Every recovery strategy is powered by data, AI, and continuous learning - delivering predictable outcomes instead of guesswork.

How It Works

One Collections Engine for Every Recovery Journey.

From portfolio allocation to loan closure, every interaction is intelligently orchestrated through AI, automation, human expertise, and compliance - all working as one integrated collections infrastructure.

Built Around Your Collections Strategy

Whether you need technology, operations, or an end-to-end collections partner, DPDzero adapts to your portfolio, processes, and operating model.

AI-led Digital Collections

Leverage digital nudges, AI capabilities, and automated strategy stack to collect more across your portfolio.

Collections-as-a-Service

Full ownership of the collections lifecycle. We manage your portfolio and deliver outcome-based recovery from strategy to execution.

Managed Services

We deploy our proprietary technology and leadership to optimize and run your existing collections workforce.

Impact at Scale

Healthier Portfolios.
Smarter Recoveries.

₹20,000Cr

+

Portfolio managed annually

2M

+

Borrowers interactions monthly

35

%

Uplift in collection efficiency

Up to 25

%

Reduction in flow rates

Success Stories

Trusted by Those Who Collect at Scale

From Banks and NBFCs to fintech leaders, hear how leading lenders are transforming collections with DPDzero.

One thing that really stood out for us was DPDzero's ability to deliver strong collection outcomes with minimal human intervention and maximum insightful collection.

It reinforced our belief that the future of collections lies in intelligent automation. Beyond the results, the team's responsiveness and willingness to continuously optimise strategies have made them a trusted partner. Their execution truly reinforces the promise of an AI-led full-stack collections platform.

70%

Conversion Rate

Ronak Sharma

Associate Vice President at Tata Capital

Before DPDZero, our team was spending half the week just trying to build a decent contact list.

The Future of Collections lies in intelligent automation. With DPDzero's AI-led full-stack collections platform we are able to achieve that.

70%

Conversion Rate

DPDzero has truly excelled in handling Short-Term Personal Loan (STPL) collections.

Their team has consistently delivered strong performance, which has led to a steady increase in allocations. This effective approach has contributed to a significant 15% reduction in Net Credit Loss (NCL), demonstrating the impact of their methods.

70%

Conversion Rate

Rahul Patidar

Chief Risk Officer at Moneyview

Before DPDZero, our team was spending half the week just trying to build a decent contact list.

The Future of Collections lies in intelligent automation. With DPDzero's AI-led full-stack collections platform we are able to achieve that.

70%

Conversion Rate

The DPDzero team consistently exceeds expectations. Our partnership has shown DPDzero's promise to elevate our results to the next level!

The term DPDzero brings huge satisfaction in our industry. Many promise this, but few deliver it consistently. I look forward to further collaboration that will empower Unity Bank to achieve even lower bounce rates. Great job, DPDzero! Let's make your name synonymous with excellence.

70%

Conversion Rate

Anil Nayak

Head of Collections at Unity Small Finance Bank

Before DPDZero, our team was spending half the week just trying to build a decent contact list.

The Future of Collections lies in intelligent automation. With DPDzero's AI-led full-stack collections platform we are able to achieve that.

70%

Conversion Rate

DPDzero helped us unify the customer touchpoints across all our interaction channels with us during the collections process.

Our primary objective was to ensure a seamless customer experience across all stages of the repayment process, a task that DPDzero is well-prepared to assist with. Early data points have been encouraging and strengthen our belief that this collaboration will be mutually beneficial for both parties involved.

70%

Conversion Rate

Ajeet Kumar

Chief Operating Officer at KreditBee

Before DPDZero, our team was spending half the week just trying to build a decent contact list.

The Future of Collections lies in intelligent automation. With DPDzero's AI-led full-stack collections platform we are able to achieve that.

70%

Conversion Rate

Latest from DPDzero

Insights on collections, credit risk, and India's lending ecosystem.

Product Updates
Aug 12, 2026
Naveen

Digital Debt Collections: Building an Omnichannel Strategy That Improves Recovery Rates

Industry Insights
Jul 14, 2026
Admin

Digital Personal Data Protection Act – How will it impact the Lending Industry

Industry Insights
Aug 29, 2025
Nahush Dc

How online Real-Money Gaming addiction fuelled a wave of debt

Guides
Aug 5, 2025
Nahush Dc

DPDzero raises $7M to build India’s Best Collections Company!

Industry Insights
Jun 26, 2025
Admin

The One 502 in 20,000

Guides
Jun 10, 2025
Admin

Fixing FastAPI Throughput Without Going Fully Async

1/4
FAQ

Need help?
Find what you need.

If your question isn’t listed here, feel free to reach out, we’re happy to help.

Who is DPDzero built for?

DPDzero serves lenders (Banks, NBFCs, and fintechs) with active lending portfolios - particularly those managing unsecured, personal loan, two-wheeler, or credit card delinquencies.

Do you sell software (SaaS/CRM), or is this a service?

No, we do not sell SaaS or CRM as of now. We work on the outcome-as-a-service model.

What channels does DPDzero support?

DPDzero is a full stack collections platform. We support Voice AI, Digital channels(WhatsApp, SMS, RCS, IVR) , telecalling, and field collections.

Can DPDzero integrate with our existing systems?

Yes. Allocation arrives via API. We integrate with your LMS, or a CRM, - typically live within days, not months. No rip-and-replace required.

Who is accountable for outcomes?

We are. Our engagement models are outcome-based - we measure recovery rates, flow-rate reduction, and portfolio resolution. You'll have full visibility into performance through our reporting dashboard.

How is DPDzero different from a traditional collection agency?

Traditional agencies operate on fragmented data, manual escalations, and aggressive tactics with no unified borrower context. DPDzero is an AI-powered end-to end collections platform that maintains a unified borrower context for maximum recovery and faster resolution.

Building Collections Infrastructure India needs.

Join the Top Banks & NBFCs transforming Collections with DPDzero.