DPDzero raises $7M in Series A!
Company Logo

Reducingdelinquenciesfor lenders

Collections infrastructure as a service. Built for efficiency.
AI and Human Collaboration

Collections is hard. We handle it.

Calls go unanswered. Messages get ignored. Field visits find empty homes. The problem isn't effort - it's knowing who to contact, when, and how. We figure that out and execute across every channel.

📞
70%
calls unanswered
🚗
40%
field visits wasted
📱
15%
SMS response rate
🔄
Same
tactics, all buckets

What if someone handled all of this for you - and you just saw the results?

Technology. Intelligence. Outcomes.

We built the infrastructure to collect at scale — and we run it for you.

01

We run every channel

Voice AI, WhatsApp, SMS, telecalling agents, field visits — all running together, auto-escalating based on borrower response.

Voice AIDigitalTelecallingField
02

Intelligence decides

Our data science models score every borrower. DPD-GPT surfaces anomalies and triggers the right strategy — before you have to ask.

IntelligenceAutomation
03

You see the results

Higher resolution rates, lower cost per recovery, transparent reporting, full compliance. Month after month.

See all capabilities

You ask. We execute.

DPD-GPT puts collection intelligence in the hands of our ops and strategy teams. Every decision — who to contact, when, and how — is driven by real-time data. This is how we keep your resolution rates climbing.

DPD-GPT
U
Resolution in 30+ DPD South dropped. What's going on?
✦

Propensity models flagged 3 risk cohorts being treated the same way. High-propensity accounts are getting the same intensity as low-propensity — that's diluting conversion.

✓ Strategy rebalanced by risk cohort

  • •High propensity (1,840): increased touchpoints — conversion projected ↑ 8%
  • •Medium propensity (2,650): optimized sequence and timing
  • •Low propensity (740): escalated to high-touch intervention

Trusted by leading lenders

Banks, NBFCs, and fintechs rely on DPDzero to orchestrate collections that protect customer relationships while accelerating recoveries.

RBL Bank
IndusInd Bank
Aditya Birla Capital
L&T Finance
Cholamandalam
IIFL Finance
Manappuram Finance
TVS Credit
MoneyView
KreditBee
Unity Bank
Slice
Kissht
FlexiLoans
PaySense
Ring
Acre
Vivifi

Proven impact

"
Rahul Patidar company logo

DPDzero has truly excelled in handling Short-Term Personal Loan (STPL) collections. Their team has consistently delivered strong performance, which has led to a steady increase in allocations. This effective approach has contributed to a significant 15% reduction in (NCL), demonstrating the impact of their methods

RP

Rahul Patidar

CRO

"
Anil Nayak company logo

The term DPDzero brings huge satisfaction in our industry. Many promise this, but few deliver it consistently. Our partnership has shown DPDzero's promise to elevate our results to the next level! I look forward to further collaboration that will empower Unity Bank to achieve even lower bounce rates. The DPDzero team consistently exceeds expectations. Great job, DPDzero! Let's make your name synonymous with excellence.

AN

Anil Nayak

Head of Collections

"
Ajeet Kumar company logo

Our primary objective was to ensure a seamless customer experience across all stages of the repayment process, a task that DPDzero is well-prepared to assist with. Early data points have been encouraging and strengthen our belief that this collaboration will be mutually beneficial for both parties involved.

AK

Ajeet Kumar

COO

Integrations

Plug into your stack without pause

Automation & Integrations isn't just plumbing -- it's how we keep recoveries moving. Dupyter keeps every channel aligned, so your teams see faster cash flow, fewer escalations, and clarity on what's working.

⇢

Data in → normalize

Your systems stay the source of truth

Portfolios & allocations

DPD buckets, promises, and delinquency tags ingested from your LMS / CBS, validated against our schema checker.

SFTP • REST push

Payment confirmations

Gateway callbacks, UPI receipts, reconciliation dumps — normalized and reconciled with collector activity automatically.

Webhooks • S3

Dialer & agent telemetry

Call logs, shrinkage, QA flags roll in so orchestration rules can react to real-time capacity and quality.

Batch + streaming
●

dupyter engine

Automations run with glass-box visibility

Dupyter playbooks

Python automation we host and version. You define the workflow once, we run it, monitor it, and keep history for audits.

Guardrails & alerts

Every sync, export, and webhook has health probes. Missed drops or SLA breaches page ops before business impact.

Blended orchestration

Cron jobs, event triggers, and operator actions live together so automations scale with your programs.

Version pins & rollback

Release windows include approvals, version pinning, and one-click rollbacks so changes never surprise operations.

↺

Insights out ← actions

Everything routes back automatically

Daily MIS & war-room decks

Excel/PDF packs with charts, variance notes, and version history for regulators or the board.

Email • SFTP

Realtime signals

payment.received, ptp.captured, escalation.open pushed instantly so your CRM and core stay true.

Webhooks • Kafka bridge

On-demand data pulls

Filter portfolios, call logs, or payments via REST and hydrate BI tools without waiting for IT tickets.

API

Collections control center

Active runAPI updates

Command

api.patch("/borrowers").with(payload).version("r74")

Impact note

Product pushes land in ops systems instantly.
ChannelAPI
CadenceOn release
OwnerProduct · Ops
Live Connectors
REST APISFTPWebhooksEmailAWS S3
Explore automation playbooksView API docs

Start collecting better, today.

The sooner we start, the sooner your numbers move.

Trusted by top lenders. Join them.