DRA-certified telecalling agents - trained, managed, and monitored by us. Language-matched, performance-tracked, full compliance guaranteed.
Our agents, our tools, our management - your results
We assign agents who speak your borrowers' language - Hindi, Tamil, Kannada, Marathi, Bengali, and more.
DPD-GPT scores each account and routes high-probability leads to our best closers. Low-value calls go to automation.
Our agents see payment history, previous conversations, and promises made - before the borrower picks up.
Our supervisors monitor calls live, intervene when needed, and coach agents for continuous improvement.
We track every metric - contact rates, PTP conversion, resolution rates. You see the dashboard, we own the outcomes.
DRA-certified agents. RBI guidelines, call timing rules, DNC compliance - all handled. Every call recorded and auditable.
We track every agent, every call, every outcome - in real-time
Simplified representation of Dialog's live monitoring dashboard
We match agents to your portfolio by language, location, and skill level
Simplified representation of Dialog's agent management interface
We design calling strategies for your portfolio - by segment, language, time, and intensity
Schedule strategies across time slots, languages, and agent groups
We run millions of calls across processes. You see the results.
Trained agents, proven processes, transparent reporting. You focus on lending.