Who are we?
Debt collection is one of the most unglamorous and misunderstood industries—often seen as unethical, outdated, and unreliable. Want to know what that really means? Just tell your folks you're joining a collections company and watch their reaction. That’s exactly the perception we’re here to change.
At DPDzero, we’re a young team of super-enthusiastic, tech-obsessed builders on a mission to redefine the industry and make ethical, AI-driven debt collections the new standard. We’re not just tweaking the system—we’re flipping it from human-led to AI-first.
About DPDzero
DPDzero is an AI-powered, full-stack collections platform transforming how banks and NBFCs manage loan delinquencies. Started in 2023, we’ve scaled 20X in just two years—partnering with some of India’s most trusted lenders like RBL Bank, IndusInd Bank, Unity Small Finance Bank, Moneyview, Tata Capital, and more.
We’re not building just another tool—we’re solving one of the most broken, ignored problems in banking: debt collections. With cutting-edge AI agents, robust data science models, and a zero-ops platform, we’re redefining collections to be faster, leaner, and 10X more ethical than legacy processes.
We don’t just want to change the collections industry. We want to own it.
Ready to build the workplace of the future?
We’re looking for someone who sees HR not as a support function, but as a strategic driver of business growth.
Role: HR Business Partner (HRBP | 4–6 Years Experience)
As an HR Business Partner at DPDzero, you’ll play a strategic role in aligning people practices with business priorities. You will work closely with business leaders to enable performance, strengthen culture, and drive engagement in a fast-scaling, high-performance startup.
This role is perfect for someone who enjoys balancing strategic thinking with hands-on execution, and thrives in a dynamic environment where people and business goals must go hand in hand.
What You’ll Own
1. Business Partnership
Collaborate with business leaders to understand org priorities and translate them into effective people strategies.
Act as a trusted advisor on people-related matters including org design, workforce planning, and team development.
Drive a culture of accountability, performance, and continuous improvement.
2. Performance & Talent Management
Lead goal-setting, OKR alignment, and performance review processes across functions.
Partner with managers to identify high-potential talent and support career development roadmaps.
Enable learning interventions to build future-ready capabilities.
3. Employee Experience & Engagement
Work with teams to design and execute engagement initiatives that resonate in a high-pressure collections environment.
Conduct regular pulse checks, analyze data, and provide actionable recommendations to leaders.
Champion wellbeing, inclusion, and recognition programs that boost retention.
4. Employee Relations & Conflict Management
Serve as a neutral and trusted point of contact for employee issues, grievances, and escalations.
Resolve conflicts fairly and empathetically while protecting both employee experience and business priorities.
Partner with leadership to foster a transparent, feedback-driven culture.
5. HR Strategy & Data Insights
Leverage HR analytics to identify trends and propose business-aligned interventions.
Present dashboards, reports, and insights to leadership for informed decision-making.
Continuously assess HR policies and processes to ensure alignment with fast-changing business needs.
6. Change Management
Support leadership through org transitions—whether scale-ups, process changes, or role realignments.
Communicate changes effectively and help teams adapt with minimal disruption.
What You Bring
- 4–6 years of HR experience with strong exposure to business partnering roles.
- Proven ability to work directly with leadership teams and influence decisions.
- Experience in performance management, employee engagement, and workforce planning.
- Strong data orientation with ability to analyze, interpret, and present people insights.
- High emotional intelligence, conflict management skills, and a solutions-first mindset.
- Bachelor’s in HR, Business Administration, or related field. Master’s preferred.
Why Join DPDzero?
🧠 Strategic Impact – Partner directly with leadership and influence how the business scales.
🚀 High Growth – Work in a startup environment where your strategies turn into action, fast.
📈 Career Acceleration – Build expertise across all areas of HR in a business-first role.
🤝 Culture Building – Play a hands-on role in shaping the DNA of a high-growth company.
